Features
Everything your home and families need.
After Relay is built around two things: making aftercare easy for families, and keeping your funeral home connected long after the service.
All Features
Personalized Aftercare Checklist
Families receive a step-by-step checklist tailored to their situation, organized by urgency so they always know what to do next.
Account Notification Hub
A complete guide for notifying every organization after a loss. Banks, insurance, Social Security, CRA, utilities, each with a pre-written call script.
Smart Document Vault
Staff upload documents directly to the family's portal. Families download, view, and track which documents they still need to gather.
Secure Two-Way Messaging
Families message your team directly from the portal. Staff respond from the dashboard. No personal numbers, no lost emails.
Family Collaboration
The primary contact can invite family members as helpers or view-only members. Everyone sees what they need to, nothing more.
White-Label Branding
Your logo, your colors, your name. Every family portal looks and feels like it came directly from your funeral home.
Memorial Timeline
A personal timeline families can use to document memories, milestones, and key moments. A living record of the person they lost.
Public Family Support Page
A public-facing page for each funeral home with contact info, resources, and grief support links, accessible to the community.
Review and Referral System
After a family completes key aftercare steps, prompt them for a Google review. Referral sharing is built in.
Staff and Case Management
Assign cases to staff, set tasks with due dates, track progress, and manage your caseload from a dashboard built for funeral home teams.
Pre-Need Lead Capture
PremiumWhen families are ready to think ahead, capture pre-need interest directly from the portal and route it to your team.
Care Score and Analytics
PremiumTrack family engagement, checklist completion, and satisfaction across all cases. Know which families need follow-up.
For Families
What families experience inside the portal
No app download. No account setup. Families click their private link and everything they need is already there.
Is your funeral home using After Relay?
Ask your funeral home if they're partnered with After Relay, or encourage them to explore it. Families deserve more than a paper packet.
See it in action.
Book a free 20-minute demo. We'll walk through the portal live so you can see exactly what families experience.