Growth
More five-star reviews. Without the awkward ask.
Timed prompts reach families when they're most likely to share their experience — and take them straight to your Google listing.
Families who had a meaningful experience often mean to leave a review but never get around to it. The right moment passes. Meanwhile, the rare dissatisfied family always finds the motivation without prompting.
After Relay's review prompts are timed to reach families when they're most connected to the care they received — not the day after the service when grief is overwhelming, but at a natural reflection point weeks later.
What's included
Timed prompts
Review requests go out at the right moment in the aftercare timeline — when families are reflecting, not when they're overwhelmed.
Direct to Google
One tap takes the family straight to your Google Business Profile review form. No friction, no searching for your listing.
Low-pressure framing
The message is warm and never feels like a sales push. Families feel invited to share — not solicited. That framing produces genuine reviews.
Visible results
Track how many prompts have gone out. Watch your Google rating grow over time as consistent, authentic reviews accumulate.
How it works
Built into aftercare
No separate setup. Review prompts are part of the aftercare sequence — active when your check-ins are active.
Family receives a personal message
Warm, case-specific copy with a direct link to leave their review. It feels like a note, not a campaign.
Your reputation grows
Consistent, authentic reviews build your standing on Google over months and years.
See Growth in action.
We'll walk through how this works for your home — no pressure, 20 minutes.